Industries
Reputation playbooks by industry
Each industry has its own platforms, its own cadence, and its own compliance edges. These playbooks document what works in 6 categories Vouch supports today.
Dental
Dental practices
Patients trust Google reviews more than any other factor when choosing a dentist. A 0.1-star difference in average rating measurably affects new-patient acquisition. Vouch automates the right ask at the right time, with HIPAA-safe handling of every patient touchpoint.
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Restaurants
Restaurants and hospitality
A busy restaurant serves 1,000+ guests a week. Even a 5% response rate to review requests yields 50+ new Google reviews per week per location — enough to dominate any local-pack ranking. Vouch makes it operational.
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Home services
Home services (HVAC, plumbing, electrical, roofing)
Home services reviews are heavily weighted in local-pack ranking and emergency-search conversion. Send the SMS while the technician's truck is still in the driveway and review rates run 30–50%. Vouch automates the trigger, the message, and the response.
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B2B SaaS
B2B SaaS and software
B2B buyers shortlist software based on review counts on G2, Capterra, TrustRadius, and Trustpilot — not Google Maps. The cadence is monthly milestones, not 24-hour transactions. The channel is email-dominant, not SMS. Vouch supports the B2B playbook without making you swap tooling.
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Healthcare
Healthcare and medical practices
Healthcare reviews drive new-patient acquisition and provider network competitiveness. They also sit on top of the strictest privacy regulations in the industry. Vouch supports HIPAA-aware workflows: no PHI in solicitation messages, BAA available on request, audit logs of every send and response.
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Automotive
Automotive (dealerships and service)
A negative dealership review on Google or DealerRater can suppress months of vehicle pipeline. The leverage in auto is per-review, not per-volume — and the platforms (DealerRater, Cars.com) sit alongside Google with their own playbooks. Vouch supports all of it.
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